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Explore dadexch Legal Terms and Your Rights

Our legal framework sets out the rules that govern your account, the data we hold, and how disputes are handled — all shaped around Indian law and the…

Jurisdiction-Aware TermsUser Data RightsAccount Policy ClarityIndia-Applicable LawTransparent Contact Paths

Explore the lobby Read FAQ

Browse the Core Policy Posture at dadexch

dadexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to dadexch.co is subject to your local law and is available only where permitted by the regulations in force in your region of India. By opening an account you confirm that you have read these terms, that you meet eligibility criteria under applicable law, and

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that you consent to our data and cookie practices as described below. Payments processed through UPI, Paytm and PhonePe are governed by the respective service provider terms alongside ours; we do not override those provider rules. Any transaction dispute must first be raised through our support
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channel before escalation. dadexch reserves the right to suspend accounts that violate these terms, and we will notify you by the contact method you registered if any material change to our policy takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

Contact Us About Policy or Account Issues

If you have a question about these terms, need a copy of your account data, or want to raise a legal concern, our support team is the right starting point.

Email Support Send a detailed message to our legal support address for written records of your query. We acknowledge every email and route it to the correct policy handler for a documented reply within two business days.

Live Chat Open the chat widget on dadexch.co for real-time help with account policy queries. Our agents can raise an internal ticket for legal or data-related matters that require a formal written response from the compliance desk.

Account Help Centre The Help Centre at dadexch.co covers account access, data requests and policy documents in one place. Search by topic or browse the policy index to find the specific clause or process relevant to your situation.

HOW WE HANDLE THIS

Open Practices Across Data, Cookies and Account Security

We handle your account data with specific controls in place — from how cookies are stored in your browser to how long we retain transaction records.

Data We Collect

We collect account registration data, transaction history and session logs. This data is used solely to operate your account, process payments via UPI, Paytm or PhonePe, and meet any legal reporting obligation applicable in your region.

Cookie Practices

dadexch uses functional cookies to keep your session active and analytical cookies to understand how you navigate the lobby. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected with password hashing and two-step verification where enabled. We do not store raw card or UPI credentials — payment tokens handled by Paytm or PhonePe are managed by those providers under their own security standards.

Data Retention

Transaction and account records are retained for the period required by applicable Indian financial regulation. After that period, personal identifiers are removed from active systems; anonymised data may be kept for fraud-detection model training.

Your Rights and Requests

You may request a copy of the data we hold on your account, ask us to correct inaccurate entries, or request deletion where law permits. Submit requests via the email support channel and we will respond within the statutory timeframe.

Policy Change Notification

When we update these terms or our privacy practices, we post a notice on dadexch.co and send an alert to your registered email at least seven days before changes take effect. Continued use of your account after that date constitutes acceptance.

Check Common Questions About Our Policies

These questions address the legal and account-policy topics our users ask about most. If your question is not covered here, reach out via live chat or email and our policy team will reply in writing.

Your account is governed by the laws of the jurisdiction applicable to your region in India. Access and eligibility depend on local law where you are located, and by using dadexch.co you confirm that such use is permitted under the rules in your region.

Send a written request to our support email with your registered account details. We will verify your identity and provide a data export within the timeframe required by applicable regulation, typically within 30 days of a confirmed request.

You may request deletion of personal data where local law permits and where we do not have a legal obligation to retain it. Financial transaction records required by Indian regulation may be kept for the mandatory retention period even after deletion.

We do not store raw UPI identifiers or wallet credentials. Payment tokens are processed by the respective provider under their own security and data terms. We retain only the transaction reference and amount needed for your account ledger and any regulatory reporting.

We publish a notice on dadexch.co and send an email to your registered address at least seven days before material changes take effect. If you disagree with an update, you may close your account before the effective date by contacting support in writing.

Start by contacting our support team through live chat or email with your account ID and transaction reference. If the matter is not resolved at that stage, our compliance desk will handle it as a formal complaint with a written response within five business days.

Functional cookies are required for your login session to remain active. Analytical cookies are optional and can be turned off in your browser settings. Disabling analytical cookies does not affect your ability to access your account, deposit or withdraw funds.

Explore dadexch Legal Terms and Your Rights

Contact Us About Policy or Account Issues

Open Practices Across Data, Cookies and Account Security

Data We Collect

Cookie Practices

Account Security

Data Retention

Your Rights and Requests

Policy Change Notification

Check Common Questions About Our Policies

01 Which jurisdiction's law applies to my dadexch account?

02 How do I request a copy of the personal data dadexch holds on me?

03 Can I ask dadexch to delete my account data?

04 How does dadexch handle payment data from UPI, Paytm or PhonePe?

05 What happens if these legal terms change?

06 How do I raise a formal dispute about a transaction or account decision?

07 Are cookies on dadexch.co mandatory for the site to work?

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